Afriskaut Inc.

Refund Policy

Last updated: August 5, 2026

1. Nature of the Services

Afriskaut provides access to a digital scouting and player intelligence platform on a subscription basis. Access is delivered electronically and made available immediately or shortly after payment is confirmed. Because the Services are digital and access based, payments are generally non refundable once access has been granted, except as set out in this Policy or as required by applicable law.

2. Subscription fees and billing

• Subscription fees are billed in advance for the applicable billing period (for example, quarterly).
• Payment is due on the date shown on the invoice or at the point of checkout.
• Access to the Services continues for the paid period unless cancelled in accordance with this Policy.

3. Refund eligibility

We will issue a refund in the following limited circumstances:

• Duplicate or incorrect charge — where you have been charged more than once in error, or charged an incorrect amount.
• Technical failure — where a confirmed payment did not result in access to the Services and we are unable to resolve the issue within a reasonable time.
• Unauthorised transaction — where a payment is confirmed to have been made without the account holder’s authorisation, subject to verification.

Requests under this section should be made within fourteen (14) days of the charge.

4. Non refundable amounts

Except where required by law, the following are not refundable:

• Fees for any billing period during which the Services have been accessed or used.
• Partial or unused portions of a billing period following cancellation.
• Fees where an account has been suspended or terminated for breach of our Terms of Use.
• Placement fees, commissions, or other amounts governed by a separate commercial agreement, which are dealt with exclusively under that agreement and not under this Policy.

5. Cancellation

You may cancel your subscription at any time by contacting us at hello@afriskaut.com or through your account settings. Cancellation stops future renewals. Your access continues until the end of the current paid period, after which it will not renew. Cancellation does not entitle you to a refund of fees already paid for the current period, except as set out in Section 3.

6. How to request a refund

To request a refund, contact us at hello@afriskaut.com with your account details, the transaction date, the amount, and the reason for the request. We may ask for reasonable supporting information to verify the request.

7. How refunds are processed

• Approved refunds are issued to the original payment method used for the transaction.
• Refunds are processed through our payment processor, and timing may depend on the processor and your bank or card issuer, typically within 5 to 10 business days of approval.
• We do not charge a fee for processing a valid refund. Any processor or bank charges are outside our control.

8. Chargebacks

If you believe a charge is incorrect, please contact us first so we can resolve it quickly. Raising a chargeback without contacting us may delay resolution. Where a chargeback is raised in respect of Services that were properly provided, we reserve the right to suspend the account and to provide our payment processor with records evidencing the transaction and the access provided.

9. Changes to this Policy

We may update this Policy from time to time. The version in force at the time of your payment applies to that payment. Material changes will be reflected by updating the date above.

10. Contact

For any question about payments or refunds, contact us at hello@afriskaut.com.